FREQUENTLY ASKED QUESTIONS
How Can We Help?
WHAT ARE YOUR HOURS OF OPERATION?
We are open Mon-Fri 10am-9pm ; Sun 12pm-6pm, we are closed on all major observed holidays including MLK and Juneteenth!
DO YOU HAVE AN IN-STORE SALON?
At this time, we do not offer full salon services, however we do offer consultation services and beauty advisement.
WHICH PAYMENT METHODS DO YOU ACCEPT?
PRIM is proudly affordable to all customers! we offer cash, credit and debit.
DO YOU ACCEPT REFUNDS AND EXCHANGES?
We value the safety of our customers. All chemicals and wigs are final sales. Jewelry is exchange only, with receipt and original packaging.